Privacy Policy

This Privacy Policy explains how Chargebackstech gathers, uses, and shares information about you when you access and use our website and services. This policy applies globally, and we ask
that you read it carefully. By using our services, you confirm your agreement to this policy.

1. Information We Collect

We collect personal details that you willingly share with us when you get in touch via email, phone, or our contact forms, or submit inquiries or comments through our website. This may include your name, email address, phone number, and any other personal information you provide. Additionally, when you visit our website, we automatically collect certain data about your device and how you interact with the site. This may include your IP address, browser type, device type, operating system, pages visited, time spent on them, and referral URLs. We collect this data using cookies and similar technologies. Please see our Cookies Policy for further details.

2. How We Use Your Information

We use the data we collect to enhance and maintain our website. We also use it to monitor usage, analyze trends, improve user experience, and ensure the website’s security and performance. Your information helps us communicate with you, answer your questions, and provide updates. We may also use or disclose your information to comply with legal obligations, such as laws, regulations, or legal processes.

3. How We Share Your Information

We take appropriate steps to protect your personal data from unauthorized access, use, or disclosure. We do not sell, rent, or share your personal information with third parties. However, we may share it with trusted service providers who assist us with services like hosting, email communication, and analytics. These third parties are required to safeguard your information and use it only for the purposes we specify. We may also disclose your information if mandated by law, such as in response to subpoenas, court orders, or other legal procedures, or to protect the rights and safety of Chargebackstech, its users, or others. In the case of a merger, acquisition, or sale of part or all of our business, your data may be transferred to the acquiring entity.

4. Retention of Information

We will keep your data only as long as necessary for the purposes it was collected, unless a longer retention period is required or allowed by law. The length of time we retain data depends on factors like the amount, nature, and sensitivity of the data, the potential risks of unauthorized access or use, legal requirements, and our legitimate business needs. These factors will influence how long we keep different types of information.

5. International Users

If you are using our website from outside the Hong Kong, please note that your information might be transferred to, stored, or processed in a different country where our servers are located. By using the website, you consent to the transfer of your data to countries with different data protection laws than those in your home country.

6. Data Controller

As per the General Data Protection Regulation (GDPR), we are the data controller for personal data collected from certain categories of individuals. We also act as a data processor when handling information provided by users through our website and services, processing it according to their instructions.

7. Your Data Protection Rights

Depending on your location, you may have specific rights regarding your personal data. These rights may include the right to access your data, correct any inaccuracies, delete your information, and object to certain types of data processing.

8. Privacy Policy Changes

We reserve the right to update or change our Privacy Policy at any time. Any changes will take effect immediately once posted on the website. Your continued use of the website after changes are posted means you accept the revised Privacy Policy. It is your responsibility to review the policy periodically.

9. Feedback and Contact Information

If you have any questions, comments, or concerns about this Privacy Policy, please reach out to us at [email protected]